The ACTIVE8 charter states

ACTIVE8 CHARTER

This charter explains what you can expect from being involved with AWS Community Support:

You can expect:

• Opportunities to meet other Young People in a safe environment.

• To be treated equally regardless of race, religion, culture, sex, ability and what you look like.

• Access to a wide range of relevant information and advice on issues that are important to you.

• A wide range of challenging and fun activities that will help you to develop new skills, knowledge and attitudes.

• To be informed of what services and provisions are available to you, now and in the future.

• To be aware of your right to make a complaint or compliment about the service you receive.

You can expect staff that are:

• Respectful and supportive.

• Professional and well trained.

• Friendly and approachable.

• Supportive and patient.

• Reliable and honest.

• Able to deal with confidential issues with respect and sensitivity.

Your Youth Centre should be:

• Warm

• Safe

• Suitable Furnished and well resourced

• At most, one bus ride from where you live.

• Open at least one evening at week.

• Accessible to all.

How you will be involved in the service:

• You can expect to have your say and your ideas and suggestions will be taken seriously, respected and acted upon.

• You have the right to be listened to and be actively involved in decisions that affect the running of your centre or project.

• Your contributions will be valued and recognised.

• You will be asked your view on how the service is doing on an annual basis.